Frequently Asked Questions

I'm getting a connection error when I try to log in, what's going on?

This error can occur for many reasons.  First and foremost, make sure your internet connection is working properly.  You can do this by opening Google or some other site.  If your internet connection is working properly and you're still receiving this error, keep pressing the "OK" button to connect again.  If you continue to experience issues, send us an email at [email protected] and we will assist in tracking down the problem.

How does multiplayer work in TLOPO? Is it peer-to-peer?

The Legend of Pirates Online is not a peer-to-peer online game. When you connect to our servers and play the game, there is a single encrypted connection made to our game servers. All information about the current state of the game, such as if another player is moving around or walking into your zone, is sent to your game from this connection.

This ensures your connection to the game remains private between you and TLOPO.

I received an email saying I logged in from a location that's different I didn't login from. What do I do?

If you did not attempt to login to your account and you received an Arrrmor email containing a location you do not recognize, mark the login as suspicious using the link in the email. Additionally, we strongly recommend that you change your password.

However, if you had attempted to login to your account and the Arrrmor email you received for your login is the incorrect location, you should confirm the location.

How do I verify my location?

You will have received an email containing a link that you can use to validate your login location. This is different than your initial account verification email.  After clicking that link, your account will work again.

What is The Legend of Pirates Online?

The Legend of Pirates Online is a fan-made recreation of Pirates of the Caribbean Online. Everything in the game is designed to be a replica of the original.

How do I use TouchID on my macOS Launcher?

This document details everything you need to know about how to use TouchID on macOS!

Why am I being asked to verify my location?

To help keep your account secure, we provide a security feature named Arrrmor that restricts account logins to only verified locations.

If you haven't logged into the game from a location in awhile, you may be asked to re-verify that location. Additionally, TLOPO does not know your exact location. Arrrmor uses your IP address to provide this feature, which has limited location data - such as a nearby city.

Arrrmor is enabled by default on every account. You can disable Arrrmor after confirming 3 verified locations in the account page.

How can I begin to play?

All you need to do is register an account with us and download TLOPO off of our Play page. Once you have installed TLOPO, you can log right in and begin playing.

Will there ever be updates and new content?

There is a lot of new content planned that we're working double-time to get released. We are actively implementing content for future storylines, such as new locations and quests.

However, the team's top priority is fixing any bugs and crashes that are still present in the game. The updates we've released over the past two years have focused heavily on polishing the game's existing content and making sure features are functioning as expected. We have also had a major focus on improving loading times and the frame-rate in the game.

Are there rules in the game?

Yes, there are rules in the game. We have rules to keep you safe online and to ensure that all players have an enjoyable experience. All players must agree to follow our Terms of Service in order to play the game, and any violations of the rules may result in action being taken against your account.

I've found a bug, how can I report it?

You may submit a report to us in one of three ways.

1) You may use the "Send Feedback" tool in-game located in your options panel (ESC/F7).

2) You may use the Feedback page on the website. Please submit your feedback as a bug report.

3) You may email us at [email protected].

How do I disable Arrrmor?

While it is strongly discouraged, if you wish to disable Arrrmor, you can do so after you have three login locations verified on your account. To disable it, visit the account page, navigate to security, and uncheck Arrrmor.

We have a page dedicated to Arrrmor. You can check that out here.

Can I play as my old pirate from POTCO?

The Legend of Pirates Online is a fan-made recreation of Disney's Pirates of the Caribbean Online.

Unfortunately, we do not have access to pirates, guilds, ships, or any other data from the original game. Because of this, we cannot transfer any information over from Disney's original game.

You will need to create a new account and a new pirate on The Legend of Pirates Online.

How much does it cost to play?

The Legend of Pirates Online is 100% free. We are not in this for the money or the fame. Our team is composed of passionate, unpaid volunteers.

We all loved Pirates Online and were heartbroken when it shut down. We happened to know a thing or two about computers, so we rewrote the entire game and now host a private server for the community to play.

We vow to never charge anyone to play our remake. We are completely non-profit and refuse to accept any donations. We pay the necessary costs to run this game completely out of our pockets.

Don't worry, we gotcha covered.

I'm having trouble with the game, what's wrong?

The Legend of Pirates Online is still under active development and is considered BETA software, meaning that it is expected that various bugs will still be present.

If you encounter a bug, we encourage you to use the Send Feedback page to tell us about what went wrong. This feedback is critical to helping us find and fix bugs in the game.

My confirmation or location email won't show up in my email inbox, what do I do?

It's likely that you're checking the wrong email inbox or the email may have ended up in your spam folder.

If you have any other email accounts, please check those as well. It's possible your TLOPO account may be registered with a different email.

If you still can't find your email, please contact [email protected] and give them your account ID. Our customer support representatives would be more than happy to sort out the issue with you.

Note: Do NOT send us your password. We do not need it to assist you and will never ask you for it.

Is the game complete?

Not just yet, but we're getting very close. The Legend of Pirates Online is a fan-made recreation of Pirates of the Caribbean Online, created using publicly available downloads and information made freely available to the general public.

Over the past 6 years, we have been rewriting the entire server-sided aspect of Pirates of the Caribbean Online. As of today, we have re-implemented almost every feature from the original game that was available as of its closure on September 19th, 2013.

Our game is still under active development and is considered BETA software. This means that it is expected that various bugs and glitches will still be present and a few features from the original game may still be missing.

Pirate shrugging